{"id":39045,"date":"2026-09-28T02:37:27","date_gmt":"2026-09-28T02:37:27","guid":{"rendered":"https:\/\/ckystones.com\/retractation\/"},"modified":"2026-09-28T02:37:27","modified_gmt":"2026-09-28T02:37:27","slug":"retractation","status":"publish","type":"page","link":"https:\/\/ckystones.com\/en\/retractation\/","title":{"rendered":"Online withdrawal form"},"content":{"rendered":"<p class=\"wp-block-paragraph\">You can use this form to notify us that you wish to withdraw from a contract made with CKYSTONES. Please have your order number or a description identifying the relevant contract ready.<\/p>\n<section class=\"cky-form-card\"><p class=\"cky-form-eyebrow\">Customer service<\/p><h2>Withdraw from the contract<\/h2><p>Notify us of your wish to withdraw in two steps. No customer account is required. A summary will be presented for confirmation before your final submission.<\/p><form class=\"cky-native-form\" method=\"post\" action=\"https:\/\/ckystones.com\/wp-admin\/admin-post.php\" data-cky-purpose=\"withdrawal\" data-cky-token-url=\"https:\/\/ckystones.com\/wp-admin\/admin-ajax.php\"><input type=\"hidden\" name=\"cky_site_language\" value=\"en_GB\"><input type=\"hidden\" name=\"action\" value=\"cky_withdrawal_preview\"><input type=\"hidden\" name=\"cky_nonce\" value=\"6803a81f3d\"><input type=\"hidden\" name=\"cky_issued\" value=\"1791588685\"><input type=\"hidden\" name=\"cky_token\" value=\"nyFHDujJLpazNXU2BzJayhY2SWP876bM\"><input type=\"hidden\" name=\"cky_signature\" value=\"0a3d0daee45d7993a7fc9206af27ce8466211951f41e6d7ed52845a3c2e4f92b\"><noscript><p class=\"cky-form-note\"><a href=\"https:\/\/ckystones.com\/wp-admin\/admin-post.php?action=cky_fresh_form&#038;purpose=withdrawal&#038;cky_site_language=en_GB\">Open an up-to-date version of the form without JavaScript<\/a><\/p><\/noscript><div class=\"cky-form-trap\" aria-hidden=\"true\"><label>Leave this field empty<input type=\"text\" name=\"cky_website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/div><div class=\"cky-form-grid\"><label>First name<input type=\"text\" required name=\"first_name\" maxlength=\"100\" autocomplete=\"given-name\"><\/label><label>Name<input type=\"text\" required name=\"last_name\" maxlength=\"100\" autocomplete=\"family-name\"><\/label><label>Order or contract reference<input type=\"text\" required name=\"order_reference\" maxlength=\"100\" autocomplete=\"off\"><\/label><label>Email for the acknowledgement of receipt<input type=\"email\" required name=\"email\" maxlength=\"254\" autocomplete=\"email\"><\/label><\/div><label>Details of the items or contract concerned <span>(optional)<\/span><textarea name=\"details\" rows=\"3\" maxlength=\"1200\"><\/textarea><\/label><p class=\"cky-form-note\">Your contact details are used to process this request. <a href=\"https:\/\/ckystones.com\/en\/politique-de-confidentialite\/\">Protecting your data<\/a>.<\/p><button class=\"cky-form-button\" type=\"submit\">Withdraw from the contract<\/button><p class=\"cky-form-status\" role=\"status\" aria-live=\"polite\"><\/p><\/form><\/section>\n\n<p class=\"wp-block-paragraph\">For any other enquiry, contact us through our <a href=\"https:\/\/ckystones.com\/en\/contactez-nous\/\">Contact &amp; frequently asked questions page<\/a>. Please also see our <a href=\"https:\/\/ckystones.com\/en\/?page_id=31624\">terms and conditions of sale<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vous pouvez utiliser ce formulaire pour d\u00e9clarer votre volont\u00e9 de vous r\u00e9tracter d\u2019un contrat conclu avec CKYSTONES. Pr\u00e9parez votre num\u00e9ro<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39045","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/pages\/39045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/comments?post=39045"}],"version-history":[{"count":0,"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/pages\/39045\/revisions"}],"wp:attachment":[{"href":"https:\/\/ckystones.com\/en\/wp-json\/wp\/v2\/media?parent=39045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}